Not too long ago, providing excellent care was all you needed for a successful chiropractic practice. Doctors today, however, face some unique challenges. Chiropractors and their staff must provide high-quality, efficient service to attract new patients and achieve high patient retention. Here’s what you need to know.
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Problems With Patient Retention?
Are you having trouble with patient retention? We find many chiropractic professionals are focused solely on attracting new patients and inadvertently neglect their existing patients. Getting new patients is great and an essential part of operating your practice, but you certainly don’t want to lose the loyal following you’ve built. In fact, it costs more money to get a new patient and returning patients drive a greater ROI. Your happy patients can be your best brand ambassadors, and that’s only a few reasons to invest in patient retention. Here are our tips to keep your patients coming back to your chiropractic practice.
How To Increase Client Referrals
Building a successful chiropractic practice means building trusting and lasting relationships with your clients. You aren’t selling a product they can just order off Amazon, you are selling a service that is customized to their needs. Because chiropractic care falls into a niche category, building a strategy for growth isn’t as clear as it is in other industries. Here are our tips to help you build a strong referral system.
Why Patient Retention is important for Success
The 4 Principles of Chiropractic Care
Explaining the 4 principles of chiropractic care to your patients is key in having them understand what procedures are being done, and how this can affect their life longterm. Teach your patients, and little by little they can achieve the necessary outcome! If you want to learn more about this topic, register for our seminar today! From May 4th-6th, we will be in Ontario Canada discussing these topics and much more that will prepare your team for greatness!
5 Reasons You Lose Patients
Goal Setting
Chiropractic Patient Goals
A while back, Rick wrote a great post about the importance of patient education. He discussed the importance of listening to your patients instead of trying to impose your goals upon them. With that in mind, let's talk about patient goals.